Create and share a tracked order

The Tracking feature lets you follow packages, custom orders or repairs from start to finish — and let your clients follow along too.

1. Open Tracking and tap New.
2. Choose a kind — Parcel, Custom order, Repair or Other — and fill in the recipient/sender and expected date.
3. Save — a unique tracking code is generated automatically.
4. As the item moves, add checkpoints (e.g. Received → In transit → Ready → Delivered) to update its stage.

Public tracking page Share the tracking code (or link) with your client — they can check the status anytime on a public page, no account needed.

Tip You can also start a tracked order directly from a sale's invoice page, so it's linked to that order from the start.